Vishakh Patel
Vishakh Patel, Founder
Vishakh Patel, founder of Heelag Elevator and Escalator Consultancy, brings a unique blend of technical expertise, quality assurance and strategic insight to the vertical transportation industry. His career began as a Senior Inspector of Product Quality and Safety at Schindler India Pvt Ltd, where he honed his skills in conducting comprehensive inspections on elevator and escalator equipment. Certified in quality inspections for various products, Vishakh ensured new equipment installations met company standards and complied with industry codes. His meticulous approach also extended to periodic inspections, documenting and auditing safety reports and conducting tests on cutting-edge products, contributing to the ongoing safety and reliability of equipment.
Life Story
A seasoned professional with strong analytical and interpersonal skills, Vishakh has been recognized as one of Schindler's top inspectors, awarded for excellence in quality inspection and branch performance. His expertise in industry standards such as EN81-1, EN115, ISO, ASME, BIS, NBC and the Gujarat Elevator and Escalator Rules, combined with his dedication to safety and quality, set him apart in his field. He has also contributed to the professional growth of field technicians and engineers, conducting training sessions and knowledge-sharing initiatives to ensure high safety and quality standards. His ability to translate technical insight into actionable quality and safety measures has made him a respected leader in the field.
Academically, Vishakh holds a B.Tech in Electrical and Electronics Engineering, a PGDBA in Operations Management, and a postgraduation in Business Analytics and Data Science from the Indian Institute of Management, Calcutta (IIM,C). This robust educational foundation enables him to bridge the knowledge gap between elevator companies and clients, enhancing customer understanding of elevator systems and promoting product safety and quality.
A New Chapter with Heelag
After observing a significant gap in customer understanding of elevators and escalators, Vishakh was driven to establish Heelag Consultancy to support clients. Most customers lack technical knowledge about their equipment, which can lead to inadequate maintenance decisions and compromised safety. Through Heelag, Vishakh aims to empower clients with accessible, expert-driven insights into elevator and escalator systems, ensuring they have the information needed to make informed choices that maximize safety, functionality and equipment longevity. His mission is not just to evaluate elevators and escalators but to educate and support clients, closing the knowledge gap that often exists between users and manufacturers.
At Heelag, Vishakh takes a hands-on approach to fieldwork and operations, ensuring that each audit and inspection aligns with his high standards. Additionally, he leads the firm's advertising and marketing efforts, raising awareness about the importance of third-party audits and proactive maintenance. By combining his industry knowledge with strategic approach to client outreach, Vishakh is fostering a culture of safety, reliability and transparency in vertical transportation systems. His commitment to providing trusted, customer-focused consultancy has positioned Heelag as a vital partner in the industry, making elevator and escalator safety a priority for all.
